If you need to return an item purchased from our site, please email OffIslandArt@gmail.com with the ORDER # and style name and we will issue an Return Authorization # to you with instructions on where to send your return.
- Merchandise must be returned within 30 days
- Merchandise must have all original tags attached, in their original form (NOT worn, altered, or washed).
- We reserve the right to refuse a refund / exchange if the items have any signs of wear, alterations, misuse or damage
- Off Island Studio llc does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to OffIslandArt@gmail.com before sending the item back.
- You may use a shipper of your choice for a full refund, less the original shipping cost. To insure we receive your return/exchange please request a tracking number from your shipper.
- We are not responsible for lost returns or exchanges.
- Original shipping and handling charges are not refundable
- All Refunds are issued to the original payment method